At Wowshope, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your hoodie, we accept returns within 30 days of purchase. Here’s what you need to know:
- Eligibility: To be eligible for a return, your hoodie must be in its original condition, with all tags attached. A receipt or proof of purchase is also required.
- Process: To initiate a return, please contact us at support@wowshope.com with your order number and reason for return. We’ll provide you with instructions on how to return your item.
- Refunds: Once we receive your return, we’ll inspect it and issue a refund to your original method of payment. Please note that it may take several business days for the refund to appear on your account.
- Shipping: The cost of shipping your item back to us is your responsibility, unless the item was defective or damaged.
- Exchanges: Unfortunately, we don’t offer exchanges at this time. If you’d like a different item, please initiate a return and place a new order.
If you have any questions or concerns about our return policy, please don’t hesitate to contact us. We’re always here to help.
I hope these pages provide your customers with the information they need and help establish Wowshope as a trustworthy and reliable brand. Good luck with your business!